Service Solution

With global service network, Konica Minolta provides comprehensive service solutions to our customers timely and efficiently, including technical support, spare parts support, training, field service, upgrade.

Technical Support

Konica Minolta provides technical support through our highly trained and experienced service support team. An international team of professionals from all over the world, our staff are here to help you so you can quickly return to helping your patients.

Spare Parts Support

Konica Minolta and its subsidiaries have enough spare parts inventory for all products for at least 5 years after production is officially stopped.


Konica Minolta and its subsidiaries provide different levels of training to customers, distributors and service partners including marketing,operation, application and troubleshooting, etc.

Field Service

Konica Minolta service representatives provide preventive maintenance, calibration, breakdown repair and other field services on request. Field service may be provided by authorized Konica Minolta service providers. The type of field services provided in different regions may vary according to local service providers.


Konica Minolta has various upgrade solutions to meet customer’s requirements for function, application or performance.